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Woodpecker Flooring guarantees all its Engineered, Solid wood, and Bamboo floors for 100 years, and it guarantees its Stratex floors for 25 years.

Please click here to register your floor for its warranty.

• We offer FREE shipping on orders over £500 on all products including Woodpecker flooring UK Mainland Monday to Friday.
  If below £500, then we apply a flat fee of £42 for floors, £60 for tiles and £14.99 for light accessories
   
• FREE Click & Collect from our store in Reading, Berkshire
   
• Goods are typically delivered within 2-3 days (unless you prefer us to keep it at the warehouse until you are ready) on a chosen day.
  Please contact over email: shop@easyfloorstore.co.uk, chat or phone: 0118 3660575 to agree on the best delivery date for you
   
• Next day deliveries are also possible if you require your flooring urgently
   
• All Woodpecker deliveries are made either from Woodpecker's main warehouse or our store in Reading (some popular lines we keep in stock at our showroom) and are made as a kerbside delivery on a pallet (unless certain accessories or a special delivery arranged by a courier)

For full T&C please click here.

• First of all - we assist you as much as we can with any issues including Returns
   
• On Woodpecker brand we offer Hassle-Free Returns of Unused, Unopened, Undamaged packs within 120 days
   
• Accessories products can be exchanged (if wrong colour, type is chosen for example)
   
• If you change your mind and wish to return the products for a full refund - no problem, we assist you with that. 
  There likely to be a re-stocking fee of 20% applied by the Woodpecker associated with the costs of delivery / collection, etc
   
• If you are willing to exchange, there would be no re-stocking fee applied, but maybe additional delivery/collection costs applied

For full T&C please click here.